Terms of service
Zenvitalize Terms of Service
Last Updated: August 6, 2026
OVERVIEW
Welcome to Zenvitalize.
These Terms of Service ("Terms") govern your access to and use of the Zenvitalize website, online store, products, services, features, and related content (collectively, the "Services").
By visiting our website, placing an order, or using any part of our Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree with these Terms, please do not access or use our Services.
Our online store is powered by Shopify, which provides the technology platform that allows us to provide our Services.
SECTION 1 - ACCESS AND ACCOUNT
You must be at least the age of majority in your state, province, or country of residence to use our Services.
When creating an account or placing an order, you agree to provide accurate, complete, and current information.
You are responsible for maintaining the security of your account information, login credentials, and password.
You may not transfer, sell, assign, or allow another person to use your account without our prior written permission.
SECTION 2 - OUR PRODUCTS
We make every effort to ensure that product descriptions, images, ingredients, nutritional information, and other details displayed on our website are accurate.
However, colors, packaging, and product appearance may vary slightly due to differences in device screens, browser settings, or product updates.
Product information, ingredients, usage instructions, and nutritional details are provided for informational purposes only. Customers should carefully review product labels before use.
We reserve the right to update product information, modify products, discontinue products, or limit product availability at any time without notice.
SECTION 3 - DIETARY SUPPLEMENT DISCLAIMER
Zenvitalize products are dietary supplements.
Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
These products are not a substitute for professional medical advice, diagnosis, or treatment.
Please consult a qualified healthcare professional before using any dietary supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.
Individual results may vary.
SECTION 4 - ORDERS
When you place an order, you are making an offer to purchase products from Zenvitalize.
We reserve the right to accept or decline any order for any reason, including product availability, pricing errors, suspected fraud, or other issues.
Your order is not confirmed until payment has been successfully processed and an order confirmation has been sent.
Please review your order carefully before submitting it.
Orders may be canceled within 24 hours after purchase.
Once an order has been processed, fulfilled, or shipped, cancellation requests may not be accepted.
Returns and refunds are subject to our Refund & Return Policy.
SECTION 5 - PRICES AND PAYMENT
All prices, discounts, promotions, and offers are subject to change without notice.
The price charged for your order will be the price displayed at checkout.
You agree to provide accurate, complete, and current payment information for all purchases.
You authorize us to charge your selected payment method for the total amount of your order, including applicable taxes, shipping fees, and other charges.
We reserve the right to refuse or cancel any order if payment information appears inaccurate, unauthorized, or fraudulent.
SECTION 6 - SHIPPING AND DELIVERY
Delivery times provided on our website are estimates only and are not guaranteed.
We are not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Weather conditions
- Holidays
- Incorrect customer-provided information
- Events outside of our reasonable control
Once an order has been transferred to the shipping carrier, delivery responsibility is subject to the carrier's policies.
Customers are responsible for providing accurate shipping information when placing an order.
SECTION 7 - RETURNS AND REFUNDS
Returns and refunds are governed by our Refund & Return Policy.
Due to health and safety regulations, opened, used, consumed, or damaged dietary supplement products cannot be returned or exchanged.
Only unopened products in their original packaging with intact seals may qualify for return.
For complete information regarding returns, refunds, and eligibility requirements, please review our Refund & Return Policy.
SECTION 8 - INTELLECTUAL PROPERTY
All content available through our Services, including but not limited to:
- Trademarks
- Logos
- Brand names
- Text
- Images
- Graphics
- Product descriptions
- Website design
- Videos
- Other materials
are owned by Zenvitalize or its licensors and are protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, sell, or use any of our content without prior written permission from Zenvitalize.
SECTION 9 - OPTIONAL TOOLS AND THIRD-PARTY SERVICES
We may provide access to third-party tools, applications, or services.
These third-party services are provided "as available" and "as is" without warranties or guarantees.
We do not monitor, control, or assume responsibility for third-party tools, websites, services, or content.
Your use of third-party services is at your own risk and subject to the terms and policies of those third parties.
SECTION 10 - THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
We are not responsible for examining or evaluating the content, accuracy, security, or privacy practices of third-party websites.
Accessing third-party websites through our Services is done at your own risk.
You should review the policies and terms of any third-party website before using their services.
SECTION 11 - RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify.
Shopify provides the technology platform that enables us to operate our online store and provide our Services.
However, purchases made through our store are transactions directly between you and Zenvitalize.
Shopify is not responsible for any products purchased from Zenvitalize or any issues arising from transactions between you and Zenvitalize.
SECTION 12 - PRIVACY POLICY
Your use of our Services is also governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and protect your personal information.
By using our Services, you acknowledge that you have reviewed and accepted our Privacy Policy.
SECTION 13 - CUSTOMER FEEDBACK AND REVIEWS
If you submit reviews, comments, suggestions, photos, ideas, or other content to us, you grant Zenvitalize permission to use, reproduce, modify, publish, and display such content for business and marketing purposes.
You represent that:
- You own the rights to the content you submit
- Your content does not violate the rights of others
- Your content is accurate and lawful
We reserve the right to remove content that violates these Terms or is inappropriate.
SECTION 14 - PROHIBITED USES
You may not use our Services:
- For unlawful purposes
- To violate regulations or laws
- To infringe intellectual property rights
- To submit false information
- To engage in fraud
- To transmit harmful code or viruses
- To interfere with website security
- To collect personal information without permission
- To misuse our products or services
We reserve the right to suspend or terminate access to our Services if these Terms are violated.
SECTION 15 - DISCLAIMER OF WARRANTIES
Our Services and products are provided on an "as available" and "as is" basis.
To the fullest extent permitted by law, Zenvitalize makes no warranties or representations regarding:
- Uninterrupted website operation
- Error-free services
- Product suitability for specific purposes
- Guaranteed results from product use
Some jurisdictions may not allow certain warranty limitations, so these limitations may not apply to all customers.
SECTION 16 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, Zenvitalize, its affiliates, employees, partners, suppliers, and service providers shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Use of our website
- Purchase or use of products
- Delays or interruptions
- Loss of data
- Loss of profits
Your use of our Services is at your own risk.
SECTION 17 - INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Zenvitalize, Shopify, and their affiliates, partners, employees, and service providers from claims, damages, losses, liabilities, or expenses arising from:
- Your violation of these Terms
- Your misuse of our Services
- Your violation of applicable laws
- Your violation of third-party rights
SECTION 18 - GOVERNING LAW
These Terms and any separate agreements provided through our Services shall be governed by applicable laws of the United States.
Any disputes arising from these Terms shall be handled according to applicable laws and regulations.
SECTION 19 - CHANGES TO THESE TERMS
We may update these Terms from time to time.
When changes are made, we will update the "Last Updated" date at the top of this page.
Your continued use of our Services after changes are posted means you accept the updated Terms.
SECTION 20 - CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us:
Zenvitalize Customer Support
Email: