Privacy policy
Privacy Policy
Last updated: August 6, 2026
Introduction
Zenvitalize ("we," "us," or "our") operates this website and online store, including all related information, content, features, products, services, and tools (collectively, the "Services") to provide customers with a trusted shopping experience.
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, use our Services, make a purchase, or communicate with us.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.
Personal Information We Collect
When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you.
Depending on how you interact with our Services, we may collect the following types of information:
Contact Information
Including:
· Full name
· Billing address
· Shipping address
· Email address
· Phone number
Payment Information
Including:
· Credit card information
· Debit card information
· Payment details
· Transaction information
· Payment confirmation details
Payment information is processed securely through trusted payment providers.
Order Information
Including:
· Products purchased
· Order history
· Returns and exchanges
· Shipping information
· Customer service requests
Account Information
If you create an account, we may collect:
· Username
· Password
· Account preferences
· Account settings
Device and Usage Information
Including:
· IP address
· Browser type
· Device information
· Website activity
· Pages viewed
· Interaction with our Services
We may collect this information through cookies and similar technologies.
Sources of Personal Information
We may collect personal information from:
Directly From You
When you:
· Create an account
· Place an order
· Contact customer support
· Subscribe to marketing communications
Automatically
Through:
· Cookies
· Website analytics
· Device information
· Browser activity
Third-Party Service Providers
Including:
· Shopify
· Payment processors
· Shipping providers
· Marketing and analytics providers
How We Use Your Personal Information
We may use your information for the following purposes:
Providing Products and Services
We use your information to:
· Process and fulfill orders
· Process payments
· Arrange shipping
· Handle returns and exchanges
· Provide customer support
· Improve your shopping experience
Marketing and Advertising
We may use your information to:
· Send promotional emails
· Provide product recommendations
· Display relevant advertisements
· Improve marketing campaigns
You may unsubscribe from marketing communications at any time.
Security and Fraud Prevention
We use personal information to:
· Protect customer accounts
· Prevent fraudulent transactions
· Maintain website security
· Detect suspicious activity
Legal Compliance
We may use information when required to:
· Comply with applicable laws
· Respond to legal requests
· Protect our rights and customers
Health Information
Zenvitalize sells dietary supplement products.
We do not collect sensitive health information unless you voluntarily provide it for customer support purposes.
Any information voluntarily provided regarding your product questions or concerns will only be used to assist you and provide customer service.
We do not sell or use personal health information for advertising purposes without your consent.
How We Share Personal Information
We may share personal information with trusted third parties that help us operate our business, including:
· Shopify
· Payment processors
· Shipping and fulfillment providers
· Customer support services
· Analytics providers
· Marketing partners
These service providers only process information necessary to provide their services.
We do not sell your personal information.
Shopify
Our store is powered by Shopify.
Shopify collects and processes personal information to provide and improve its services, including:
· Website hosting
· Payment processing
· Security services
· Store functionality
Your information may be processed by Shopify and its service providers according to Shopify's Privacy Policy.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
· Improve website functionality
· Remember customer preferences
· Analyze website traffic
· Provide personalized advertising
You may control cookie settings through your browser.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of third-party websites.
We recommend reviewing their privacy policies before providing personal information.
Children's Privacy
Our Services are not intended for children under the age of majority.
We do not knowingly collect personal information from children.
If you believe a child has provided personal information, please contact us and we will take appropriate action.
Data Security and Retention
We use reasonable security measures to protect your personal information.
However, no online transmission or storage method can be guaranteed to be completely secure.
We retain personal information only as long as necessary to:
· Provide services
· Complete transactions
· Meet legal obligations
· Resolve disputes
Your Privacy Rights
Depending on your location, you may have rights including:
· Access your personal information
· Request correction of inaccurate information
· Request deletion of your information
· Request a copy of your data
· Opt out of targeted advertising
To exercise your rights, contact us using the information below.
International Data Transfers
Your information may be transferred, stored, and processed in countries outside your country of residence.
We take appropriate measures to ensure your information remains protected.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, we will update the "Last Updated" date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Zenvitalize Customer Support
Email:
support@zenvitalize.net