Shipping policy
Shipping Policy
Last Updated: August 6, 2026
Order Processing Time
At Zenvitalize, we work hard to process and ship your orders as quickly as possible.
Orders are typically processed within:
1–3 business days
after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Shipping Time
Estimated Delivery Time
Delivery times vary depending on the shipping method selected at checkout and the shipping fee paid.
The estimated delivery time will be displayed at checkout based on the shipping method selected.
Delivery times may vary due to factors including your location, carrier delays, weather conditions, holidays, and other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated and displayed at checkout.
Free shipping promotions, when available, will be shown during checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number.
Please allow up to 48 hours for tracking information to become active after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If incorrect information is provided and the package cannot be delivered, additional shipping costs may apply for reshipment.
Lost, Delayed, or Stolen Packages
Once a package has been shipped and transferred to the carrier, delivery responsibility belongs to the shipping carrier.
If your package is delayed, lost, or marked as delivered but not received, please contact us and we will assist you in contacting the carrier.
Zenvitalize is not responsible for packages lost or stolen after confirmed delivery.
International Shipping
At this time, Zenvitalize primarily ships within the United States.
International shipping availability may vary depending on destination and product regulations.
Address Changes
If you need to update your shipping address, please contact us within 24 hours after placing your order.
Once your order has been processed or shipped, we may not be able to change the delivery address.
Contact Us
If you have any questions regarding shipping, please contact:
Zenvitalize Customer Support
Email:
support@zenvitalize.net